Melody Hamlett. Jasmine Camario. Newer Reviews Older Reviews. Powered by. We appreciate your feedback. Great place, Great prices. Amazing people that work hard for you to get what you want and need. Michelle Dimas Nov 08, Ms Lovely Nov 08, Great place to buy furniture! Have bought there a second time this year. Doug Reed and Mr Hilton gave me what I needed within my budge. Doug and the Hilton staff for a great experience.
I highly recommend Hilton Furniture. Victor Castellanos had the best customer service I could have asked for. He was helpful, accommodating and knowledgeable which was a great help. I would definitely recommend Hilton Furniture to anyone looking for furniture. Thank you to Flor from Hilton Furniture my husband and I found the bed that we been looking for, such a lovely lady with a great attitude and wonderful service. Thank you again for helping us. Have bought here from different people and Hilton always cuts us great deals!
I enjoyed working with Doug, Marisol, and Hilton himself on different occasions but they were all pleasant and the prices were fair. Doug and Hilton were great in helping me choose my furniture. The whole staff gave us the VIP treatment, they even gave us lunch! Great experience are sales person Ed helped us tremendously. Will continue to go there.
Thank you! When I walked in I was met directly by Flora she told me to take my time pick out what I wanted if I didnt see what I wanted that she would check and honestly she did.
I got the best deal on this beautiful couch by Ashley and a beautiful recliner she told me that they would be delivered the very next day from between two and six and they were here brought everything in they were courteous, and quick to set up and never left a mess they took everything with them thank you so much Hilton furniture I will be a return customer and I highly recommend yall thank you. The sales lady was very professional and helpful.
She was the best sales person I have ever experienced!! Thank you. Doug is knowledgeable, patient, and kind!! He worked with me to ensure I had exactly what I wanted!! Would definitely recommend going to Hilton and working with Doug!! Thanks for the awesome experience Hilton Furniture!! I ordered a chair on June 21, and I was told by Douglas that my chair would come in by July 28th, three days before my move.
July 28th came and I called up to the store to inquire about the whereabouts of the chair. No one had an answer for me.
Finally, Douglas informs me that the date for the chair had been pushed back until October. When I inquired as to why I was just learning about this, he again didnt have an answer for me. He then tried to apologize for his error and told me that he would refund me for both the chair and for the money he accidentally took out of my account. However, I havent been refunded yet and this transpired on Wednesday. Ed Shull met at at the door and immediately began to help us with our needs for a new mattress.
We told him what we were looking fo as far as comfort but also that I have back issues. He went above and beyond to make sure we found a mattress that fit our needs as well as making it a comfortable and smooth experience.
We will definitely be going again for future furniture needs. Abel was amazing! He was patient and really made this the best experience it could be! I will be going to Hilton Furniture and Abel for all my furniture needs!!
Great customer service , Dough was our sales guy and he made sure we left out of there happy and satisfied. We were walked through the store by the salesman and he helped me find the perfect addition to my bedroom. I will definitely be back after this pleasant and successful experience. I can say he was all hands on deck including him self.
I almost asked for an application to work there lol with his superior staff. I recommend everyone to try the experience they were awesome.
Victor was our salesman and he was awesome and a great help! We were there to furnish my moms apt because she lost everything in a fire and he gave us a great package deal for living rm, dining rm and bedroom and threw in memory pillows that made my moms day! Delivery came on time and they set up all the furniture perfect! I will definitely come back if I ever need furniture in the future.
Thanks Victor Castellanos for all of your help. My wife and I furnished our vacation home. Ed was exceptional in understanding our needs. Very accommodating! Theyre even able to deliver for us in piney woods of northeast Texas. As a business owner who works side by with my employees, I find it refreshing to know that Mr. Hilton does as well. Wonderful customer service upon entry Victor greeted me and help me with all my needs.
I am a very satisfied customer and will be returning for my next purchase. Flor was awesome she helped me get everything I wanted and was a quick process.
Shull has some of the best customer service around Houston. Doug was the best and helped a lot on choosing the right furniture. I will be going back for more furniture. Flor was the perfect help I needed. She gave me time to shop with no pressure. I am pleased with her and the Hilton family. Thank you Flor you are amazing. Went here and was in and out and found a sectional I absolutely love for a great price!
Ed was extremely helpful and worked with me. Thanks, Ed! Flor is amazing!! I highly recommend you ask for Her! The staff was very attractive, and knowledgeable in what I was looking for sectional sofa. They have a wide selection and everything there was beautiful. They didnt have what I wanted but I would definitely go back for other pieces.
Definitely recommend! Our couches came earlier than expected and the delivery was smooth everyone was so nice! Was very happy with the purchase. Cynthia was incredibly helpful throughout the whole process. Highly recommend! Flor was great.. Will definitely be coming back.. I have my eyes on a living room set. My experience was great, did not have to wait for help, the sales rep very attentive and good listening skills, I was specific in what I was looking for and what experience I wanted to have once found, He encouraged me to make sure, so I made myself at home and I am so happy and over joyed, and being it was my best BD present KUDOS to Hilton Furniture and good customer service FIVE star!
Oh the guys that delivered the furniture was also awesome in addition to the Owner Thank you. I absolutely love my bedroom set. I have always had the best experience with Hilton Furniture. Doug Reed is the best!
He is very friendly and personable! I went in seeking living room and bedroom furniture and Mr. Doug made sure I got exactly what I wanted. The staff is super friendly and helpful. No hassle, no pressure. I will definitely refer family and friends. They have nice stuff. But very pricy. I was also surprised of how small the store is. Salesmen were standing around waiting for something to do.
All in all it was ok. Great service as soon my family and I walked in. Ed took really good care of us and assured we took home what we wanted. He explained everything well. We will be returning in the near future for more great quality furniture! Great experience, this was my second time buying furniture from Hilton. Flor was awesome! She was very knowledgeable and sweet.
The delivery guys were very polite and professional and did a great job. I would definitely recommend Hilton furniture for the quality of service and product received. All organizations All cities. Visit the website. My experience has great my salesman Doug he was the best if I give him 10 Stars I would.
Thank you Ed for helping us find the perfect couches. Ed was wonderful! He helped us find what we were looking for! So polite and helpful! Ed was very helpful and very polite and kind. I think I am going to love my furniture. Doug was very helpful got our couches here. We loved Cynthia! My little spit fire was excited when we got to chat with Hilton!
Flor was wonderful! Very helpful and gave us great prices. Is he still the owner or is it a different store now? He probably still hasn't recovered from all the millions he lost owning the Houston Comets during their last 2 years of existence. I see him every one in a while on TV. Not as often as he used to be though.
I remember in the summertime they had some "Grand Closing" gimmick, where in reality they changed their name to the Hilton Furniture Concept or something.
The only time I used them was for a twin bed for a kids room. Pretty soon I'm going back to see if they will do the same deal. The salesmen are like those mall kiosk guys with the calculator magic tricks, and it's standard procedure to balk at their first price.
The last few times I have seen this guy on tv he has really toned down like he has stopped the drug use this dude use to act a little skitzo. Please register to post and access all features of our very popular forum. It is free and quick. Additional giveaways are planned.
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